Our Case Studies

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Health Promotion Packs Project 

The health promotion packs included Healthy Heart of Victoria (HHV) project factsheets on healthy eating, physical activity and social connectedness, and a location specific list of health, social and community contacts, with a focus on mental health services. The packs
also contained hand sanitiser (with easy English instructions) and a mask (with easy English instructions for use and disposal). Additionally, the pack included an encouragement message that thanked the person for getting tested and looking after their local community. These packs were produced in multiple different languages to ensure the information was accessible to the multicultural communities of Bendigo. BLPCP worked alongside and supported local health and community service organisations by planning, developing and collating the health promotion packs. These packs were then disseminated to the public through testing clinics.

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Bringing Information Together for Rural Communities

In order to effectively and efficiently respond to the pandemic and to address the overload of information for our communities, Bendigo Loddon and Central Hume Primary Care Partnerships (PCP), along with many other PCPs, hosted reputable, high-quality information from both national and local sources. We also enabled our partners to promote their
organisational responses; such as alternative service delivery once face-to face consults were suspended. This case study outlines how our two PCPs reacted to the pandemic. We both supported our communities by providing a communications platform with relevant resources and accurate information.

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WP1129 PCP Telehealth Analysis JUNE 2020

Stories from the Bush

For many years, rural residents in Loddon and the Greater Bendigo Shires have raised issues about the lack of access to reliable mobile phone and internet services. During COVID-19, when the only way to participate in many aspects of everyday life was through digital access, our partner organisations highlighted the increased burden this placed on rural residents. BLPCP interviewed some self nominated rural households between May 14 and June 11, 2020, to find out how these issues impacted their access to education, work, telehealth, and social support. This publication seeks to tell their stories.


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Click here to download Case Study

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Buloke Loddon Gannawarra (BLG) Health Needs Analysis Implementation Plan 

​Bendigo Loddon PCP was fortunate to be successful in tendering for the Loddon Gannawarra Health Needs Project in 2016. The Loddon Gannawarra Health Needs Analysis (LGHNA) was completed within timeframes and budget in December 2016 and the recommendations of the LGHNA underpin the current implementation plan project.


BLPCP and SMPCP are active members in the Buloke Loddon Gannawarra (BLG) Health Network with a clear role of supporting health service planning and collaboration to improve the health system in response to the place- based needs and opportunities in Loddon, Buloke and Gannawarra Shires. The Implementation Plan translates the identified health needs priorities into Action Plans for each priority across the three Shires.

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CEO Vision Project 

​The CEO Vision Project was a funded initiative of Regional Development Australia. The Project consultation engaged representatives from the health, community services and education sectors in the content and direction of potential investment projects to enhance the health and wellbeing of the communities across the Loddon Mallee Region. This report provides an investment prospectus for social and built infrastructure for related projects. It includes the initial evidence base, discussion content and the Project outlines priorities of the Loddon Mallee Region health services CEOs.


The Health Sector Working Group wishes to acknowledge the support of Regional Development Australia – Loddon Mallee Region. 

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Loddon Gannawarra Health Needs Analysis 

​Built on BLPCP Loddon Shire partners’ participation within the Loddon Gannawarra Health Services Executive Network (LGHSEN) established in 2015. The Initiative was developed to respond to the Primary Health Networks commissioning environment around health priorities. Partner agencies keen to document and collate the place -based evidence base for local service collaboration. The target audience for the document are health system decision makers within the Loddon and Gannawarra Shires.

Project was commissioned by LGHSEN with funding from DHHS and undertaken by BLPCP staff. 

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Dementia Project 

​The Project aimed to “Improve the awareness and recognition of Dementia and develop and implement pathways to support improved assessment, diagnosis and support for people living with Dementia, and their families within the Bendigo Loddon catchment.” Three communities were targeted for this work- Inglewood, Boort and Heathcote. 

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Setting the Groundwork reverse PORTRAIT.

Setting the Groundwork 

Violence against women is serious, widespread and preventable. It comes in many forms, affecting families across Australia of all ages, cultural backgrounds and socioeconomic status.Health and community service organisations play an important role in the safety and wellbeing of women and families, influencing not just their employees and clients, but also the community more broadly.

Setting the Groundwork is a project working to support organisations to "change the story" by assessing their current ability to prevent, address and respond to violence against women.The project recognises the achievements and accomplishments of the organisations and provides resources to support opportunities for quality improvements.

Click here to download the project summary poster

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Healthy Aging Mapping 

​What makes it Victorian’s population is aging with a projected increase in those aged 85 years and over to quadruple by 2051. In-order to ensure protective factors are in place the Victorian government took a proactive initial step in identifying the need for regional program mapping to support Active and Healthy Aging. The Active and Healthy Aging Mapping document provides details for programs and initiatives that target or are predominately attended by people over the age of 55.

Areas for inclusion were health eating, physical activity, emotional wellbeing and cognitive development, social participation, social inclusion and age friendly environments.

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Health Literacy Audit


In 2015 and 2016, four partner organisations have now undertaken a major Health Literacy Environment consumer audit. These involved recruiting five consumers with average literacy - a level of Grade 6 reading. Each consumer reviewed the website and telephone reception, and then undertook a walking audit within the service.

Each organisation received many practical recommendations for change.

Click here to download the summary poster

Click here to download the Health Literacy Environment Audit Case Study


Shared Care Planning Project

​The Shared Care Planning project was initiated in conjunction with the Diabetes in Loddon Action Group in 2014 to support health organisations servicing the Loddon Shire to work together to develop and implement interagency shared care planning processes for complex clients living with diabetes.

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Through Drought and Flooding Rain: Helping farming communities recovery and thrive

​In 2016, drought, flood and upheaval in the dairy industry inflicted major financial and social costs on farm businesses and communities in the catchment, with many farmers and their families put under significant emotional pressure as a result of consecutive challenging seasons.

Bendigo Loddon Primary Care Partnership has been working closely with its partners, particularly those in Loddon, to support farming communities through what is going to be another uncertain year.

Click here to download the summary poster

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Mental Health Matters to Us All

​In 2016 the Mental A to Z Network (MAZN) created a mental health resource to make finding services in Bendigo and Loddon easier for people living with a mental illness.

Created in partnership with 20 local health and community organisations, the ‘Mental Health Matters to Us All’ resource kit included posters, postcards and business cards which aimed to increase awareness of the prevalence and symptoms of mental illness, reduce stigma and reassure people that with the right support recovery is possible.

The resource proved popular and was shared with groups and organisations across the region, including Southern Mallee Primary Care Partnership which adapted the resource for their catchment area, and the Bendigo Mental Health Working Group which adopted the concept as the local theme for Mental Health Week 2016.

In late 2016 the poster was translated into the Karen language to meet the needs of the growing Karen community living in the Bendigo region.

Click here to download the full case study (updated 2021)

Click here to download the summary poster

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Consumer Engagement 

In 2015 Bendigo Loddon Primary Care Partnership joined forces with Central Victorian Primary Care Partnership to create a pilot project which would strengthen the role of consumers in service planning, design and evaluation for health and community service organisations located in the City of Greater Bendigo and Goldfields, Loddon, Macedon Ranges and Mt Alexander Shires.

The project was informed by a literature review, and consisted of two components – a series of education sessions to build the understanding and skills of participating organisations followed by an audit of their organisational capacity mapped to the National Safety Quality Health Service Standard 2.

The audit tool was based on the Banyule Nilumbik Primary Care Alliance Consumer Participation Resource and Training Kit for Service Providers but was refreshed in partnership with Murray Primary Health Network to reflect current evidence and attitudes, which had changed considerably since the tool was produced 12 years prior.

Each organisation received a comprehensive report following their participation which outlined their audit results and recommendations for continuous improvement.

Feedback to date has been positive and constructive suggestions have been taken on board as the project evolves to better meet the needs of local organisations.

The project will continue into 2016 and 2017.

Click here to download the full case study.