Health Literacy

A Health Literate organisation is one that makes it easy for anyone to find, understand and use information and services.



  • use every day health words

  • are easy to phone

  • are easy to visit and find your way in

  • have staff who are easy to understand

  • have easy to read forms and brochures

  • are easy to look up on the web

  • talk to consumers about what they need.


A Health Literate organisation will:

  • improve health outcomes

  • strengthen their strategic and operational advantage

  • improve consumer safety and reduce legal risk through effective communication

  • improve quality and meet accreditation standards

  • improve consumer satisfaction and reduce complaints

  • improve efficiency and cost effectiveness

Impact Report - Designing Easy to Read Resources 2019
Health Literacy Environment Audit - Heathcote Health Case Study 2017
BLPCP Health LiteracyPoster2018.jpg
Health Literacy Environment 
Audits - Poster 2018
Designing easy to read resources poster_
Designing Easy to Read Resources Poster 2019
Designing Easy to Read Resources Workshops - Overview 2018
Online health literacy course.JPG
VicPCP Online Health Literacy Course 

Bendigo Loddon Primary Care Partnership operates on the traditional lands of the Dja Dja Wurrung, Taungurung 

and Barapa Barapa people and recognises them as the traditional owners. We pay our respects to leaders and elders past, present and emerging for they hold the memories, the traditions, the culture and the hopes of all 

Dja Dja Wurrung, Taungurung  and Barapa Barapa people.  

We express our gratitude in the sharing of this land, our sorrow for the personal, spiritual and cultural costs of that sharing and our hope that we may walk forward together in harmony and in the spirit of healing. 

127 King Street, Bendigo 
 (03) 4444 2414